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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

John Marini

November 21, 2023

5  out of  5 rating by John Marini
"Ray is always responsive to our needs and his staff is always there for us! Courtney is the best!"

Sue Diesing

August 4, 2023

5  out of  5 rating by Sue Diesing
"I have had State Farm as my insurance carrier for more years than I can remember. They have always been courteous and professional! Thank you State Farm for being there for me!"

Kandi Glenister

June 24, 2023

5  out of  5 rating by Kandi Glenister
"Courtney is one of the best employees at this branch. She is always a pleasure to talk to, and always handles all of my questions with ease. I enjoy having this branch for all of my insurance needs."

Shelley Fox-Kline

June 15, 2023

5  out of  5 rating by Shelley Fox-Kline
"Always great! Everyone is very knowledgeable & helpful! Highly recommend"

Richard Barnes

June 15, 2023

5  out of  5 rating by Richard Barnes
"Thanks Courtney for the awesome services getting me and my Ole lady cars and rental insurance set up and for the continued stellar customer service that you still provide I will recommend you to everyone that asks me about insurance keep up the great work thank you I wish more people would be like yall!!!"

Rose Moriarty

June 15, 2023

5  out of  5 rating by Rose Moriarty
"Courtney has always been helpful and knowledgeable. This is a great branch to work with!"

Chelsea McGinnis

June 4, 2023

1  out of  5 rating by Chelsea McGinnis
"Never, again. I trusted this branch, only to almost be completely be screwed over. Google removed my review. They KNEW my policy was set to cancel. I did not receive a phone call, text, or anything. It went as far as the office, having to contact the underwriters. I was lied to by Courtney. Whom told me “You are to get a notice in the mail, anyway now. I had no knowledge of your insurance being cancelled.” Nonsense, that letter was sent out May 17th, 2023. They didn’t tell me anything. I was given THREE and a half days to find another company for car insurance. THE OFFICE IS CLOSED ON WEEKENDS, so, TWO days, at midnight. Courtney lied to me, stating “I just found out.” When she knew when the mail was sent out. While also telling me the local collision shop, when I have had anything but good experiences with: was reliable. That she couldn’t imagine my problems. I wasn’t asking for your opinion. I am stating fact. While she tried to argue with me. I try not to argue over the phone, and shout, but, I did. So did she. My policy by the way, included roadside assistance. Which State Farm counted as a claim, for battery jumps. I contacted the escalation team, spoke to underwriting, and corporate. Which was hard to find, but, I did it. All it would’ve taken is the office to call underwriting, and billing, to re instate me. But Courtney, refused. Ray Haynes, I do not give a damn if you are reading this. Because you have only ever spoken to me ONCE. Not even when my policy was changed, without my knowledge. I was told to deal with losing car insurance, over a holiday/memorial day weekend. Yes, I am usually late, but I always pay any other time. And have been given that option. My non renewal date was set for July. Other than really Margret; no one else would help me. I had to tell them what to do, with my policy, to get my car insurance back. When I was quoted $500, or $1,600 up front for six months elsewhere. Because of them. I have filed a complaint to corporate over this. I have changed offices. I am DONE. Completely unreliable and unprofessional. They wouldn’t even correspond with me via text. No phone calls about this or anything. AVOID."


March 28, 2023

5  out of  5 rating by T
"I can't say enough about this particular branch of state farm! I am always greeted by all the office staff with kindness and effort to fix any issue I have had. Morgan is my go-to girl, she always handles things for me swiftly and with ease. Truly just great ppl! I moved 2 yrs ago and still work with them bc I am never disappointed, so no change is needed!"

Michelle Swift

March 24, 2023

5  out of  5 rating by Michelle Swift
"The staff at Ray Haynes State Farm Insurance are the most polite and accommodating ever. Very helpful in all your needs. They are quick in helping with things that need attention immediately. Thanks to everyone at Ray Haynes Insurance."

kim burger

March 20, 2023

5  out of  5 rating by kim burger
"Nicest and most efficient staff. I have never had a bad experience"

Jessica Rice

March 14, 2023

5  out of  5 rating by Jessica Rice
"Great place with amazing people ! Courtney hands down is the best, she’s always so quick to get back to me answers any questions I may have and is always willing to go above and beyond for me been with state farm for a long time and very pleased."

Amy Nicoll

March 11, 2023

5  out of  5 rating by Amy Nicoll
"The staff is always very helpful and responsive. We have been with them for years."

david mazzacone

March 10, 2023

5  out of  5 rating by david mazzacone
"Great group of knowledgeable people.."

Kelly Stauring

March 10, 2023

5  out of  5 rating by Kelly Stauring
"It's always a pleasure to work with Morgan!"

Michelle Greenlay

March 9, 2023

5  out of  5 rating by Michelle Greenlay
"I've been with this office for over 15 years. Always helpful customer service."

Kara Chrisman

March 8, 2023

5  out of  5 rating by Kara Chrisman
"the office is helpful and quick with their responses. morgan is great to work with and will help get the answers you need"

John Hart

March 8, 2023

5  out of  5 rating by John Hart
"Couldn’t ask for more. Took care of things quickly, made sure I had what I needed!!"

Sandra Teller

February 14, 2023

5  out of  5 rating by Sandra Teller
"As always Morgan and the rest of Rays office is a pleasure to work with ! They take the time to answer all my questions and work with you fixing any problems ! Top notch office !"

Alexander Farley

November 24, 2022

5  out of  5 rating by Alexander Farley
"Great people who go over the top to do the best for the customer"

Diana Alnutt

September 29, 2022

5  out of  5 rating by Diana Alnutt
"Have been so helpful and responsive. Made a bad situation so less stressful. The whole office really is there for you!"

Caleb Wallace

August 6, 2022

1  out of  5 rating by Caleb Wallace
"Just not a great place to get insurance for the best price. Unfortunately if you have a place you’ll get better service and a better price at a different place. Found out I could save $1300 with liberty mutual on one property. Never had a claim before. They also kept raising my insurance each year without my consent. Basically sent a email thinking that was good enough. Make sure to get quotes and compare the coverage. You’ll find a very large gap."


July 21, 2022

5  out of  5 rating by Paul
"I have nothing but great things to say about this branch!!! Courtney has been awesome to work with even before I bought my house ,when I was Inquiring about coverage till now she had always taken the time to explain any question that pops up and she does so in a very friendly honest and personable way....Also Courtney gets back to you super fast when you reach out no matter how you contact her wether through email or phone She gets right back to you!!! I highly recommend this branch!!"

sonya jones

March 5, 2022

5  out of  5 rating by sonya jones
"Thanks to Courtney at State Farm for being so helpful and professional. Dropped everything after hours on a Friday evening to get my sister insured in an urgent situation. State Farm is the best, and Courtney is a life saver!"

Jerileigh Kimes

February 4, 2022

5  out of  5 rating by Jerileigh Kimes
"Morgan was very fast, friendly and efficient when helping me with a mutual customer. Love this kind of customer service!"

tracy LeBeau

January 27, 2022

5  out of  5 rating by tracy LeBeau
"Love this place. I have everything through this company. Won’t go anywhere else. All the employees are so helpful and nice . Ray answers the phone and helps ya when no one is available it’s great"